FAQ's - Your questions answered!
How much is The Magic Chair book?
All books are £19.99. We offer Standard UK Delivery (up to 12 working days) free of charge or Tracked UK Delivery (up to 7 working days) for £3.99.
Can I order from outside the UK?
Of course, just select this option when you check out. Overseas postage is charged at £5.99 per order.
Please note that we cannot track orders outside of the UK and therefore cannot be made responsible for issues with international postal systems.
Can I change or cancel my order?
Our books are automatically sent to print the evening of your order, which is why we ask that you double (and triple) check your book before you place the order.
Please also make sure that our turnaround times are suitable for you. We will not be able to refund you after your order is placed if the issue is due to timescales, as your book will have automatically begun printing
How long will it take to get my book?
All books going to the UK addresses are delivered within 10 working days at the latest. If we can get it to you sooner we will. Overseas delivery may take a little longer.
What will my book look like?
Once you have created your book online you can see a preview on screen. Your book will look the same as the preview. The books are printed on high quality paper to make sure the images are sharp and clear. The Magic Chair book measures around 25cm squared which we think is an ideal size for little hands to handle whilst still being large enough for everyone to see when reading in a group.
How can I contact you?
We would love to hear from you. Either give us a call on 01733 898109 or email firstname.lastname@example.org
Do you have more information about the Elf Cocoa?
We use Galaxy Hot Chocolate…
Ingredients: Sugar, Cocoa Powder, Salt, Flavouring.
May contain milk / Vegetarian friendly.
And we use Haribo Mini Marshmallows…
Ingredients: Glucose Syrup, Sugar, Dextrose, Water, Stabiliser, Sorbitol, Gelatine, Flavouring.
Store away from heat and humidity / Not vegetarian friendly.